{"id":1076,"date":"2025-12-22T09:20:13","date_gmt":"2025-12-22T08:20:13","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=1076"},"modified":"2026-06-08T08:58:45","modified_gmt":"2026-06-08T06:58:45","slug":"what-to-do-when-wordpress-displays-the-message-database-update-required","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/","title":{"rendered":"What to do when WordPress displays the message &#8220;Database Update Required&#8221;?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">After updating WordPress to a newer version, you may encounter a situation where attempting to access the administration panel (<code>wp-admin<\/code>) results in a message stating:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Database Update Required\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">When you click the <strong>Update WordPress Database<\/strong> button, WordPress may respond with:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>No update required. Your WordPress database is already up to date.\n<\/code><\/pre>\n\n\n\n<\/div>\n\n<div id=\"mybox-3286911097\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">However, when you try to access the administration panel again, the same message reappears, preventing you from logging in.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Why_Does_This_Happen\" >Why Does This Happen?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#How_to_Fix_the_Problem\" >How to Fix the Problem<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Step_1\" >Step 1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Step_2\" >Step 2<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Step_3\" >Step 3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Step_4\" >Step 4<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Step_5\" >Step 5<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Step_6\" >Step 6<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Additional_Troubleshooting\" >Additional Troubleshooting<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Clear_WordPress_Cache\" >Clear WordPress Cache<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Clear_Browser_Cache\" >Clear Browser Cache<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Disable_Object_Cache_Plugins\" >Disable Object Cache Plugins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Verify_WordPress_Updates\" >Verify WordPress Updates<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-to-do-when-wordpress-displays-the-message-database-update-required\/#Summary\" >Summary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Does_This_Happen\"><\/span>Why Does This Happen?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This issue is often caused by a caching mechanism that stores outdated information about the WordPress database version.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One common source of the problem is the <code>object-cache.php<\/code> file located inside the <code>wp-content<\/code> directory.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_the_Problem\"><\/span>How to Fix the Problem<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1\"><\/span>Step 1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Connect to your website using:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>FTP<\/li>\n\n\n\n<li>SFTP<\/li>\n\n\n\n<li>SSH<\/li>\n\n\n\n<li>File Manager (if available)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2\"><\/span>Step 2<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Navigate to your WordPress installation directory.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3\"><\/span>Step 3<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the following folder:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>wp-content\n<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4\"><\/span>Step 4<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Locate the file:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>object-cache.php\n<\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5\"><\/span>Step 5<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rename the file (recommended), for example:<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-code\"><code>object-cache.php.old\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">or<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delete the file completely.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_6\"><\/span>Step 6<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Refresh the WordPress login page and try accessing:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>https:&#47;&#47;yourdomain.com\/wp-admin\n<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">The administration panel should now load correctly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Additional_Troubleshooting\"><\/span>Additional Troubleshooting<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the issue persists:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Clear_WordPress_Cache\"><\/span>Clear WordPress Cache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you use a caching plugin such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LiteSpeed Cache<\/li>\n\n\n\n<li>WP Rocket<\/li>\n\n\n\n<li>W3 Total Cache<\/li>\n\n\n\n<li>Redis Object Cache<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">clear all cache data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Clear_Browser_Cache\"><\/span>Clear Browser Cache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes the browser may store outdated redirects or cached pages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Try:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opening the site in a private\/incognito window.<\/li>\n\n\n\n<li>Clearing your browser cache.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Disable_Object_Cache_Plugins\"><\/span>Disable Object Cache Plugins<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the <code>object-cache.php<\/code> file is recreated automatically, a caching plugin may be generating it. Temporarily disable the related plugin and test again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Verify_WordPress_Updates\"><\/span>Verify WordPress Updates<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ensure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WordPress core files were updated successfully.<\/li>\n\n\n\n<li>Database upgrades completed without errors.<\/li>\n\n\n\n<li>All plugins and themes are compatible with the installed WordPress version.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If WordPress repeatedly displays the <strong>&#8220;Database Update Required&#8221;<\/strong> message even though the database is already up to date, the issue is often caused by a stale object cache.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To resolve the problem:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Connect to your website files.<\/li>\n\n\n\n<li>Open the <code>wp-content<\/code> directory.<\/li>\n\n\n\n<li>Rename or remove the <code>object-cache.php<\/code> file.<\/li>\n\n\n\n<li>Try logging in to <code>wp-admin<\/code> again.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">In most cases, removing this cache file immediately restores access to the WordPress administration panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25,58],"manual_kb_tag":[190,627,628,629,630,631,632,633,634,635],"class_list":["post-1076","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manualknowledgebasecat-web-applications-cms","manual_kb_tag-wordpress","manual_kb_tag-database-update-required","manual_kb_tag-wordpress-database","manual_kb_tag-update-wordpress-database","manual_kb_tag-backend-login","manual_kb_tag-wpadmin","manual_kb_tag-wp-content","manual_kb_tag-object-cache","manual_kb_tag-object-cache-file","manual_kb_tag-delete-object-cache"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1076\/revisions"}],"predecessor-version":[{"id":10017,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1076\/revisions\/10017"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=1076"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=1076"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=1076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}