{"id":10534,"date":"2026-06-11T02:59:39","date_gmt":"2026-06-11T00:59:39","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=10534"},"modified":"2026-06-11T02:59:40","modified_gmt":"2026-06-11T00:59:40","slug":"dns-management-in-cpanel-vs-mybox-panel","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/","title":{"rendered":"DNS Management in cPanel vs mybox Panel"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">DNS management is an important part of hosting because it controls where your domain points, where your email is delivered, and how external services verify or connect to your domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Both <strong>cPanel<\/strong> and the <strong>mybox panel<\/strong> allow users to manage DNS records, but the experience is organized differently. In cPanel, DNS is usually managed through the <strong>Zone Editor<\/strong>. In mybox, DNS management is accessed from the <strong>Domains<\/strong> section, where each domain has its own actions and DNS records page.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#What_is_DNS\" >What is DNS?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Common_DNS_record_types\" >Common DNS record types<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Nameservers_vs_DNS_records\" >Nameservers vs DNS records<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#DNS_management_in_cPanel\" >DNS management in cPanel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#DNS_management_in_the_mybox_panel\" >DNS management in the mybox panel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Domain_overview_in_mybox\" >Domain overview in mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Managing_DNS_records_in_mybox\" >Managing DNS records in mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#DNS_actions_in_mybox\" >DNS actions in mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Adding_DNS_records_in_mybox\" >Adding DNS records in mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#A_records_in_cPanel_vs_mybox\" >A records in cPanel vs mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#CNAME_records_in_cPanel_vs_mybox\" >CNAME records in cPanel vs mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#MX_records_in_cPanel_vs_mybox\" >MX records in cPanel vs mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#TXT_records_in_cPanel_vs_mybox\" >TXT records in cPanel vs mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#SPF_and_DMARC_in_mybox\" >SPF and DMARC in mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Resetting_the_DNS_zone\" >Resetting the DNS zone<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Email_redirection_presets_in_mybox\" >Email redirection presets in mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#DNS_propagation\" >DNS propagation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Which_panel_is_easier_for_DNS_management\" >Which panel is easier for DNS management?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Comparison_table\" >Comparison table<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Practical_example_managing_DNS_in_mybox\" >Practical example: managing DNS in mybox<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Practical_example_pointing_a_domain_to_a_server\" >Practical example: pointing a domain to a server<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Practical_example_using_Gmail_or_Office365_for_email\" >Practical example: using Gmail or Office365 for email<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/dns-management-in-cpanel-vs-mybox-panel\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_DNS\"><\/span>What is DNS?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<\/div>\n\n<div id=\"mybox-2206374383\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">DNS stands for <strong>Domain Name System<\/strong>. It works like the address book of the internet. When someone enters a domain name such as <code>example.com<\/code>, DNS tells the browser which server should load the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DNS is also used for email delivery, domain verification, subdomains, external platforms, and security records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, DNS can decide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>which server opens your website<\/li>\n\n\n\n<li>which mail server receives your email<\/li>\n\n\n\n<li>whether <code>www.example.com<\/code> points to the same website as <code>example.com<\/code><\/li>\n\n\n\n<li>whether Google, Microsoft, or another service can verify your domain<\/li>\n\n\n\n<li>whether SPF, DKIM, and DMARC are configured for email security<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_DNS_record_types\"><\/span>Common DNS record types<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The most common DNS records are:<\/p>\n\n\n\n<\/div>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Record type<\/th><th>What it does<\/th><\/tr><\/thead><tbody><tr><td>A record<\/td><td>Points a domain or subdomain to an IPv4 address<\/td><\/tr><tr><td>CNAME record<\/td><td>Points one hostname to another hostname<\/td><\/tr><tr><td>MX record<\/td><td>Defines which mail server receives email for the domain<\/td><\/tr><tr><td>TXT record<\/td><td>Stores text values used for verification, SPF, DKIM, DMARC, and other services<\/td><\/tr><tr><td>AAAA record<\/td><td>Points a domain or subdomain to an IPv6 address<\/td><\/tr><tr><td>NS record<\/td><td>Defines the nameservers responsible for the domain<\/td><\/tr><tr><td>SOA record<\/td><td>Stores administrative information about the DNS zone<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For most users, the most important records are <strong>A<\/strong>, <strong>CNAME<\/strong>, <strong>MX<\/strong>, and <strong>TXT<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nameservers_vs_DNS_records\"><\/span>Nameservers vs DNS records<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before changing DNS records, it is important to understand the difference between <strong>nameservers<\/strong> and <strong>DNS records<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nameservers decide <strong>where the DNS zone is managed<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DNS records decide <strong>where specific services point<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if a domain uses mybox nameservers, the DNS records should be managed in mybox. If the domain uses external nameservers, such as Cloudflare or another DNS provider, the records must be managed there instead.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is one of the most important DNS rules:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DNS changes must be made where the active nameservers are hosted.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you edit DNS records in the wrong place, the changes will not affect the live domain.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"DNS_management_in_cPanel\"><\/span>DNS management in cPanel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"972\" height=\"210\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-62.png\" alt=\"\" class=\"wp-image-10535\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-62.png 972w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-62-300x65.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-62-768x166.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-62-18x4.png 18w\" sizes=\"auto, (max-width: 972px) 100vw, 972px\" \/><\/figure>\n\n<div class=\"translation-block translation-block-merged\">\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">In cPanel, DNS is usually managed through the <strong>Zone Editor<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Zone Editor allows users to add, edit, and delete DNS records for domains connected to the hosting account. Depending on the hosting provider\u2019s configuration, users can manage records such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A records<\/li>\n\n\n\n<li>CNAME records<\/li>\n\n\n\n<li>MX records<\/li>\n\n\n\n<li>TXT records<\/li>\n\n\n\n<li>AAAA records<\/li>\n\n\n\n<li>SRV records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The cPanel Zone Editor is a traditional DNS management tool. It gives users direct access to DNS records and is familiar to many experienced hosting users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, for beginners, it can feel technical. Users need to understand what each record type does and where it should point. A wrong DNS change can affect the website, email delivery, or domain verification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"DNS_management_in_the_mybox_panel\"><\/span>DNS management in the mybox panel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"325\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-63-1024x325.png\" alt=\"\" class=\"wp-image-10536\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-63-1024x325.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-63-300x95.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-63-768x244.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-63-18x6.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-63.png 1052w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<p class=\"wp-block-paragraph\">In the mybox panel, DNS management is accessed from the <strong>Domains<\/strong> section.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To manage DNS records for a domain in mybox, the user can follow this path:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <strong>Domains<\/strong> section.<\/li>\n\n\n\n<li>Find the domain that needs to be managed.<\/li>\n\n\n\n<li>Click the <strong>Actions<\/strong> button next to that domain.<\/li>\n\n\n\n<li>Select <strong>Manage DNS<\/strong>.<\/li>\n\n\n\n<li>The user is redirected to the <strong>DNS Records<\/strong> page for that domain.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">On the DNS Records page, users can view existing records and add or modify DNS settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This makes the flow clear: first choose the domain, then manage its DNS records.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Domain_overview_in_mybox\"><\/span>Domain overview in mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before entering the DNS records page, the mybox domain view gives users useful information about the domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, the domain section can show:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>default IP address for the domain<\/li>\n\n\n\n<li>registration status<\/li>\n\n\n\n<li>delegation status<\/li>\n\n\n\n<li>whether the domain is parked<\/li>\n\n\n\n<li>whether the email service is active<\/li>\n\n\n\n<li>Cloudflare status<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This helps users understand the domain\u2019s current configuration before changing DNS records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, the panel can show if the domain is delegated outside mybox. This is important because if delegation is outside mybox, DNS changes may need to be made at the external DNS provider instead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Managing_DNS_records_in_mybox\"><\/span>Managing DNS records in mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After selecting <strong>Manage DNS<\/strong>, the user reaches the <strong>DNS Records<\/strong> page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This page displays the records for the selected domain in a table. The table can show information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>record name<\/li>\n\n\n\n<li>record type<\/li>\n\n\n\n<li>record value<\/li>\n\n\n\n<li>TTL<\/li>\n\n\n\n<li>edit option<\/li>\n\n\n\n<li>delete option<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Examples of records visible in the DNS Records page can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SOA record<\/li>\n\n\n\n<li>NS records<\/li>\n\n\n\n<li>A record for the main domain<\/li>\n\n\n\n<li>CNAME records for subdomains or services<\/li>\n\n\n\n<li>mail-related records such as <code>imap<\/code>, <code>pop3<\/code>, <code>smtp<\/code>, or <code>autoconfig<\/code><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Each editable record can have options such as <strong>Edit<\/strong> and <strong>Delete<\/strong>, allowing users to update or remove DNS entries when needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"DNS_actions_in_mybox\"><\/span>DNS actions in mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">On the DNS Records page, the user can also click the <strong>Actions<\/strong> button. This opens additional DNS options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The available options can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add record<\/li>\n\n\n\n<li>Reset DNS zone<\/li>\n\n\n\n<li>DMARC Creator<\/li>\n\n\n\n<li>SPF Creator<\/li>\n\n\n\n<li>E-mail redirection to mybox.com<\/li>\n\n\n\n<li>E-mail redirection to Gmail<\/li>\n\n\n\n<li>E-mail redirection to Office365<\/li>\n\n\n\n<li>E-mail redirection to another ISP<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This is one of the important differences between mybox and a basic DNS editor. mybox does not only allow manual DNS record editing. It also provides guided tools for common DNS and email scenarios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, instead of manually creating all records for a specific email setup, users may be able to use predefined redirection options for mybox, Gmail, Office365, or another provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Adding_DNS_records_in_mybox\"><\/span>Adding DNS records in mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Users can add DNS records from the DNS Records page by using the <strong>Add Record<\/strong> button or the <strong>Add record<\/strong> option inside the Actions menu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is where users can create records such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A records<\/li>\n\n\n\n<li>CNAME records<\/li>\n\n\n\n<li>MX records<\/li>\n\n\n\n<li>TXT records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The exact values depend on what the user wants to configure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To point a domain to a server, use an A record.<\/li>\n\n\n\n<li>To point <code>www<\/code> to the main domain, use a CNAME record.<\/li>\n\n\n\n<li>To configure email delivery, use MX records.<\/li>\n\n\n\n<li>To verify a domain or configure email authentication, use TXT records.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_records_in_cPanel_vs_mybox\"><\/span>A records in cPanel vs mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An <strong>A record<\/strong> points a domain or subdomain to an IPv4 address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>example.com \u2192 45.159.80.4<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, A records are usually managed from the Zone Editor. Users select the domain, add or edit the record, and enter the IP address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox, A records are managed from the domain\u2019s DNS Records page. The domain overview can also show the default IP address for the domain, which helps users understand where the domain currently points.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A records are commonly used when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the main domain should point to a hosting server<\/li>\n\n\n\n<li>a subdomain should point to a specific server<\/li>\n\n\n\n<li>a website is hosted on one server while other services are hosted elsewhere<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"CNAME_records_in_cPanel_vs_mybox\"><\/span>CNAME records in cPanel vs mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>CNAME record<\/strong> points one hostname to another hostname.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>www.example.com \u2192 example.com<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">or:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>shop.example.com \u2192 external-service.example.net<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, CNAME records are added or edited through the Zone Editor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox, CNAME records are visible and editable from the DNS Records page. For example, mail-related or service-related hostnames may use CNAME records to point to the correct mybox service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CNAME records are commonly used for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pointing <code>www<\/code> to the main domain<\/li>\n\n\n\n<li>connecting subdomains to external platforms<\/li>\n\n\n\n<li>configuring mail client autoconfiguration<\/li>\n\n\n\n<li>pointing service hostnames to provider hostnames<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A CNAME should point to another hostname, not directly to an IP address. If the destination is an IP address, an A record is usually required instead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"MX_records_in_cPanel_vs_mybox\"><\/span>MX records in cPanel vs mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An <strong>MX record<\/strong> defines which mail server receives email for a domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, MX records are usually managed from the Zone Editor or from email routing tools, depending on the hosting provider\u2019s configuration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox, MX and mail-related DNS settings are managed from the DNS Records page. The Actions menu also includes email redirection options, such as redirection to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>mybox.com<\/li>\n\n\n\n<li>Gmail<\/li>\n\n\n\n<li>Office365<\/li>\n\n\n\n<li>another ISP<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This makes email DNS configuration easier for users who want to use a specific mail provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MX records are important because incorrect MX settings can prevent incoming email from working.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"407\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-64-1024x407.png\" alt=\"\" class=\"wp-image-10537\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-64-1024x407.png 1024w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-64-300x119.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-64-768x305.png 768w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-64-18x7.png 18w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-64.png 1205w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"TXT_records_in_cPanel_vs_mybox\"><\/span>TXT records in cPanel vs mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A <strong>TXT record<\/strong> stores text information in the DNS zone. TXT records are often used for domain verification and email security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common TXT records include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SPF<\/li>\n\n\n\n<li>DKIM<\/li>\n\n\n\n<li>DMARC<\/li>\n\n\n\n<li>Google verification records<\/li>\n\n\n\n<li>Microsoft verification records<\/li>\n\n\n\n<li>other third-party service verification records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, TXT records are added through the Zone Editor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox, TXT records can be managed from the DNS Records page. The Actions menu also includes tools such as <strong>SPF Creator<\/strong> and <strong>DMARC Creator<\/strong>, which can help users create important email security records more easily.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is useful because SPF and DMARC records can be confusing for non-technical users. A guided creator reduces the chance of mistakes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"SPF_and_DMARC_in_mybox\"><\/span>SPF and DMARC in mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The mybox DNS Records page includes quick tools for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SPF Creator<\/strong><\/li>\n\n\n\n<li><strong>DMARC Creator<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">SPF and DMARC are important for email deliverability and protection against spoofing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SPF defines which servers are allowed to send email for a domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DMARC tells receiving mail servers what to do when messages fail SPF or DKIM checks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, these records can usually be created manually through the Zone Editor or through email deliverability tools if enabled by the hosting provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox, the presence of SPF and DMARC creators makes these records easier to configure from the DNS management area.<\/p>\n\n\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"761\" height=\"759\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-65.png\" alt=\"\" class=\"wp-image-10538\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-65.png 761w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-65-300x300.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-65-150x150.png 150w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-65-12x12.png 12w\" sizes=\"auto, (max-width: 761px) 100vw, 761px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"758\" height=\"440\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-66.png\" alt=\"\" class=\"wp-image-10539\" srcset=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-66.png 758w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-66-300x174.png 300w, https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/06\/image-66-18x10.png 18w\" sizes=\"auto, (max-width: 758px) 100vw, 758px\" \/><\/figure>\n<\/div>\n\n<div class=\"translation-block translation-block-merged\">\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Resetting_the_DNS_zone\"><\/span>Resetting the DNS zone<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The mybox DNS Actions menu includes a <strong>Reset DNS zone<\/strong> option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can be useful when DNS records have been changed incorrectly and the user wants to restore the default zone configuration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, similar functionality may exist depending on the provider, but it is not always exposed in the same way to every user.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DNS reset options should be used carefully because they can overwrite custom records. If the domain uses external services such as Google Workspace, Microsoft 365, newsletter platforms, or verification records, those custom records may need to be added again after a reset.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Email_redirection_presets_in_mybox\"><\/span>Email redirection presets in mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Another useful part of the mybox DNS Actions menu is the email redirection section.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The menu can include options such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To mybox.com<\/li>\n\n\n\n<li>To Gmail<\/li>\n\n\n\n<li>To Office365<\/li>\n\n\n\n<li>To another ISP<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These options help users configure email DNS faster, especially when they want to use a common email provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, users often configure this manually by editing MX records and email routing settings. This gives control, but it can be more confusing for beginners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The mybox approach is more guided because common scenarios are available directly from the DNS actions menu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"DNS_propagation\"><\/span>DNS propagation<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After changing DNS records, changes may not be visible immediately. This delay is called <strong>DNS propagation<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Propagation can take from a few minutes to several hours, depending on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the TTL value<\/li>\n\n\n\n<li>DNS cache<\/li>\n\n\n\n<li>the user\u2019s internet provider<\/li>\n\n\n\n<li>browser or operating system cache<\/li>\n\n\n\n<li>whether records or nameservers were changed<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In the mybox DNS Records page, TTL values are visible for records. For example, records may show a TTL such as <code>900s<\/code>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nameserver changes usually take longer than regular DNS record changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Which_panel_is_easier_for_DNS_management\"><\/span>Which panel is easier for DNS management?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel is powerful and familiar for users who already understand DNS. The Zone Editor gives direct access to DNS records and allows manual management of many record types.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The mybox panel is easier for users who want a clearer path. DNS management starts from the Domains section, then continues through the domain\u2019s Actions menu and the Manage DNS option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The mybox DNS Records page also includes useful guided actions, such as SPF Creator, DMARC Creator, Reset DNS zone, and email redirection presets. This makes common DNS tasks easier for users who are not comfortable editing every record manually.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Comparison_table\"><\/span>Comparison table<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Area<\/th><th>cPanel<\/th><th>mybox panel<\/th><\/tr><\/thead><tbody><tr><td>Main DNS area<\/td><td>Zone Editor<\/td><td>Domains section \u2192 Actions \u2192 Manage DNS<\/td><\/tr><tr><td>DNS records page<\/td><td>Traditional zone editor<\/td><td>Dedicated DNS Records page for each domain<\/td><\/tr><tr><td>Add record<\/td><td>Add record inside Zone Editor<\/td><td>Add Record button or Actions \u2192 Add record<\/td><\/tr><tr><td>Edit\/delete records<\/td><td>Available in Zone Editor<\/td><td>Available next to editable records<\/td><\/tr><tr><td>A records<\/td><td>Manually managed<\/td><td>Managed from DNS Records page<\/td><\/tr><tr><td>CNAME records<\/td><td>Manually managed<\/td><td>Managed from DNS Records page<\/td><\/tr><tr><td>MX records<\/td><td>Managed from Zone Editor or email tools<\/td><td>Managed from DNS Records page, with email redirection presets<\/td><\/tr><tr><td>TXT records<\/td><td>Manually managed<\/td><td>Managed from DNS Records page<\/td><\/tr><tr><td>SPF<\/td><td>Manual or email deliverability tools, depending on provider<\/td><td>SPF Creator available in DNS actions<\/td><\/tr><tr><td>DMARC<\/td><td>Manual DNS record creation<\/td><td>DMARC Creator available in DNS actions<\/td><\/tr><tr><td>DNS reset<\/td><td>Depends on provider configuration<\/td><td>Reset DNS zone option available<\/td><\/tr><tr><td>Email provider presets<\/td><td>Usually manual MX\/email routing configuration<\/td><td>Options for mybox.com, Gmail, Office365, or another ISP<\/td><\/tr><tr><td>Beginner experience<\/td><td>Powerful but technical<\/td><td>More guided and easier to follow<\/td><\/tr><tr><td>Advanced control<\/td><td>Strong manual control<\/td><td>Manual records plus guided actions<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_example_managing_DNS_in_mybox\"><\/span>Practical example: managing DNS in mybox<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To manage DNS in mybox:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Domains<\/strong>.<\/li>\n\n\n\n<li>Find the domain you want to manage.<\/li>\n\n\n\n<li>Click <strong>Actions<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Manage DNS<\/strong>.<\/li>\n\n\n\n<li>On the <strong>DNS Records<\/strong> page, review the current DNS records.<\/li>\n\n\n\n<li>Use <strong>Add Record<\/strong> to create a new DNS record.<\/li>\n\n\n\n<li>Use <strong>Edit<\/strong> or <strong>Delete<\/strong> next to existing records when needed.<\/li>\n\n\n\n<li>Open the <strong>Actions<\/strong> menu for additional tools such as SPF Creator, DMARC Creator, Reset DNS zone, or email redirection presets.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">This flow makes DNS management easier to understand because each domain has its own DNS page and actions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_example_pointing_a_domain_to_a_server\"><\/span>Practical example: pointing a domain to a server<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you want a domain to point to a specific server, you usually need an A record.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Example:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>example.com \u2192 45.159.80.4<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, this would usually be done through the Zone Editor function in the Domains section.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox, you would open the domain from the Domains section, choose <strong>Manage DNS<\/strong>, and add or edit the A record on the DNS Records page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_example_using_Gmail_or_Office365_for_email\"><\/span>Practical example: using Gmail or Office365 for email<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you want your domain to use Gmail or Office365 for email, the domain needs the correct mail DNS configuration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In cPanel, this usually means manually editing MX records and possibly adjusting email routing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In mybox, the DNS Actions menu includes email redirection options such as <strong>To Gmail<\/strong> and <strong>To Office365<\/strong>, making this type of setup easier to start.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Both cPanel and the mybox panel allow users to manage DNS, but they do it in different ways.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">cPanel uses the traditional <strong>Zone Editor<\/strong>, which is powerful and familiar for experienced hosting users. It allows direct management of DNS records such as A, CNAME, MX, TXT, AAAA, and others.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The mybox panel organizes DNS management through the <strong>Domains<\/strong> section. Users select a domain, open <strong>Actions<\/strong>, and choose <strong>Manage DNS<\/strong>. From there, they can manage records on the <strong>DNS Records<\/strong> page, add new records, edit or delete existing ones, reset the DNS zone, use SPF and DMARC creators, and access email redirection presets for mybox.com, Gmail, Office365, or another provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For advanced users, cPanel offers a familiar manual DNS editor. For users who want a clearer and more guided DNS experience, the mybox panel provides a more structured approach while still offering the essential DNS tools needed to manage websites, email, and domain verification.<\/p>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[25],"manual_kb_tag":[1676,2622,4300,4301,170,204,283,328,339,998],"class_list":["post-10534","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-hosting","manual_kb_tag-domain-verification","manual_kb_tag-zone-editor","manual_kb_tag-cpanel-zone-editor","manual_kb_tag-nameserver-management","manual_kb_tag-dns-propagation","manual_kb_tag-dns-records","manual_kb_tag-mybox-panel","manual_kb_tag-domain-management","manual_kb_tag-email-deliverability","manual_kb_tag-dns-management"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/10534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/10534\/revisions"}],"predecessor-version":[{"id":10540,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/10534\/revisions\/10540"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=10534"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=10534"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=10534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}