{"id":1048,"date":"2025-12-29T08:38:51","date_gmt":"2025-12-29T07:38:51","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=1048"},"modified":"2026-02-16T12:03:32","modified_gmt":"2026-02-16T11:03:32","slug":"what-is-the-mx-record-in-your-domains-dns-zone","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/what-is-the-mx-record-in-your-domains-dns-zone\/","title":{"rendered":"What is the MX record in your domain&#8217;s DNS zone?"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">To begin with, the <strong>MX<\/strong> record is part of the entries in the domain&#8217;s DNS zone, and therefore part of the domain&#8217;s configuration. If we look at the domain settings as a tree, then DNS servers are its root, while <strong>the DNS zone<\/strong> and entries are branches, where each has its own purpose and assigned a role.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>MX<\/strong> records are responsible for indicating where the e-mail boxes of a given domain will be handled, and more specifically if the sender sends a message to e.g. a mailbox <em>office@yourdomain.com<\/em> which you have, then in the first step there will be a question whether such a domain exists, in the next step where the <strong>DNS servers<\/strong> are located and based on them the third step will appear, i.e. querying MX records in order to, so that the server of the sender of the message knows exactly where to deliver the message.<\/p>\n\n\n\n<\/div>\n\n<div id=\"mybox-2320587129\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">It is worth mentioning that mail does not necessarily have to be handled by the same service provider and on the same server where the website is located and operates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To use the e-mail mailboxes created in <a href=\"http:\/\/mybox.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">mybox.com<\/a> and for messages to be delivered correctly to those mailboxes, the domain&#8217;s <strong>DNS zone<\/strong> should contain the following entries:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><a href=\"http:\/\/mx-1.mybox.com\" target=\"_blank\" rel=\"noreferrer noopener\">mx-1.mybox.com<\/a>\n<a href=\"http:\/\/mx-2.mybox.com\" target=\"_blank\" rel=\"noreferrer noopener\">mx-2.mybox.com<\/a><\/code><\/pre>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[62,128],"manual_kb_tag":[713,714,178,202,203,204,668,669,711,712],"class_list":["post-1048","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-domain-management-in-panel","manualknowledgebasecat-domains","manual_kb_tag-mail-exchange","manual_kb_tag-mail-exchanger","manual_kb_tag-mx-record","manual_kb_tag-domain-configuration","manual_kb_tag-dns-zone","manual_kb_tag-dns-records","manual_kb_tag-domain-settings","manual_kb_tag-nameservers","manual_kb_tag-mx-entries","manual_kb_tag-domain-name-system"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1048\/revisions"}],"predecessor-version":[{"id":5947,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1048\/revisions\/5947"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=1048"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=1048"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=1048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}