{"id":1000,"date":"2025-12-29T08:43:03","date_gmt":"2025-12-29T07:43:03","guid":{"rendered":"https:\/\/mybox.com\/help\/?post_type=manual_kb&#038;p=1000"},"modified":"2026-02-24T11:12:28","modified_gmt":"2026-02-24T10:12:28","slug":"flex-box-flexible-hosting-with-automatic-scale","status":"publish","type":"manual_kb","link":"https:\/\/mybox.com\/help\/en\/knowledgebase\/flex-box-flexible-hosting-with-automatic-scale\/","title":{"rendered":"Flex Box &#8211; flexible hosting with automatic scaling"},"content":{"rendered":"\n<div class=\"translation-block translation-block-merged\">\n<p class=\"wp-block-paragraph\">Flex Box is a paid hosting plan designed for websites and applications that need reliable resources and the ability to handle variable traffic. Unlike typical shared hosting plan, Flex Box automatically adjusts CPU, RAM and Storage to match your site&#8217;s current demand \u2014 you are not capped at a fixed allocation.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/flex-box-flexible-hosting-with-automatic-scale\/#Base_parameters\" >Base parameters<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/flex-box-flexible-hosting-with-automatic-scale\/#How_automatic_scaling_works\" >How automatic scaling works<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/flex-box-flexible-hosting-with-automatic-scale\/#Spending_limits_and_notifications\" >Spending limits and notifications<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/flex-box-flexible-hosting-with-automatic-scale\/#What_happens_when_storage_runs_out\" >What happens when storage runs out<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/flex-box-flexible-hosting-with-automatic-scale\/#Reducing_resource_usage\" >Reducing resource usage<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Base_parameters\"><\/span>Base parameters<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every Flex Box account starts with a guaranteed resource allocation:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Resource<\/strong><\/td><td><strong>Base value<\/strong><\/td><\/tr><tr><td>CPU<\/td><td>6 GHz<\/td><\/tr><tr><td>RAM<\/td><td>4 GB<\/td><\/tr><tr><td>Storage (NVMe)<\/td><td>25 GB<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<\/div>\n\n<div id=\"mybox-799806413\" class=\"mybox-content mybox-entity-placement\"><div class=\"early-access-banner-inpost\">\r\n  <div class=\"banner-left-inpost\">\r\n    <div class=\"icon-box-inpost\">\r\n      <img decoding=\"async\" src=\"https:\/\/mybox.com\/help\/wp-content\/uploads\/2026\/02\/square-info-icon.svg\" alt=\"Info\">\r\n    <\/div>\r\n    <div class=\"text-box-inpost\">\r\n      <span class=\"label-inpost\"><span class=\"translation-block translation-block-banner-text\">Early access<\/span><\/span>\r\n      <h4><span class=\"translation-block translation-block-banner-text\">Still need help?<\/span><\/h4>\r\n      <p><span class=\"translation-block translation-block-banner-text\">Contact our customer service team.<\/span><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"banner-right-inpost\">\r\n    <a href=\"https:\/\/panel.mybox.com\/helpdesk2\/v\/list\/\" class=\"banner-button-inpost\"><span class=\"translation-block translation-block-banner-text\">Message us<\/span><\/a>\r\n  <\/div>\r\n<\/div><\/div>\n\n<div class=\"translation-block translation-block-merged\"><p class=\"wp-block-paragraph\">Storage covers files, databases, and email combined.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_automatic_scaling_works\"><\/span>How automatic scaling works<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When your website requires more CPU or RAM than the base allocation \u2014 for example during a traffic spike or a resource-intensive process \u2014 Flex Box automatically increases the available resources. When demand drops, resources return to the base level.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Scaling is billed based on actual consumption, not peak usage:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CPU<\/strong> is billed as the average usage per minute, sampled every second. A process that uses maximum CPU for 1 second and then nothing for the remaining 59 seconds is billed at 0.1 GHz for that minute, not 6 GHz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>RAM<\/strong> usage is primarily driven by the number of active PHP processes. More simultaneous visitors or large requests mean more processes running in parallel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Additional resources are billed per hour started.<\/strong> You can review costs and set spending limits in the <strong>Reports<\/strong> or <strong>Limit Management<\/strong> section of your panel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Spending_limits_and_notifications\"><\/span>Spending limits and notifications<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can set a maximum scaling budget in your panel. Resources are drawn from your pre-paid balance \u2014 no automatic charges beyond what you have deposited. The system sends notifications as you approach your set limit.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_happens_when_storage_runs_out\"><\/span>What happens when storage runs out<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you reach your storage limit, your website remains accessible to visitors, but you will not be able to upload new files or receive new email. Incoming mail senders will receive a delivery failure notification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If elastic scaling is not active or your scaling balance is depleted, you may also see 503 errors \u2014 this can happen when a CMS attempts to write to temporary folders and finds no available space.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Reducing_resource_usage\"><\/span>Reducing resource usage<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Common causes of increased resource consumption include traffic crawlers, plugin activity, scheduled tasks, and code errors such as broken links or missing files. To reduce CPU and RAM usage:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable caching (e.g. LSCache for LiteSpeed) \u2014 cached pages are served without running PHP, which significantly reduces resource demand under high traffic.<\/li>\n\n\n\n<li>Monitor redirect chains and optimise your .htaccess configuration. See: <a href=\"https:\/\/mybox.com\/help\/en\/knowledgebase\/htaccess-file-what-is-it-and-what-is-it-for\/\"> .htaccess file<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Flex Box does not charge for system processes, backups, or mail infrastructure.<\/p>\n\n\n\n<div class=\"wp-block-onethird-callout-box onethird-callout-wrap\"><div class=\"onethird-callout onethird-callout--hint\" style=\"--ot-bg:#EAFFF7;--ot-border:#C8E8D8;--ot-text:#6F7C88;--ot-title:#384048;--ot-body:#6F7C88;--ot-icon:#384048;border-radius:6px;padding:16px\"><div class=\"onethird-callout__head\"><span class=\"onethird-callout__icon\"><svg viewBox=\"0 0 24 24\" width=\"18\" height=\"18\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" stroke=\"#384048\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2 10h4v12H2V10zm20 1c0-1.1-.9-2-2-2h-6.31l.95-4.57.02-.2c0-.26-.11-.5-.29-.68L13.17 2 7.59 7.59C7.22 7.95 7 8.45 7 9v11c0 1.1.9 2 2 2h8c.82 0 1.54-.5 1.84-1.22l3.02-7.05c.09-.23.14-.47.14-.73v-2z\"><\/path><\/svg><\/span><div class=\"onethird-callout__title\">Early Access (R1)<\/div><\/div><div class=\"onethird-callout__body\">Flex Box is not available during the Early Access phase. Current testers have access to the <strong>One Box<\/strong> free plan.<br>Flex Box will be introduced in a future release. If you need more resources during Early Access, contact the team via Discord or Helpdesk.<\/div><\/div><div class=\"onethird-callout__separator\" style=\"height:18px\" aria-hidden=\"true\"><\/div><\/div>\n<\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","format":"standard","manualknowledgebasecat":[17,25,42,66],"manual_kb_tag":[],"class_list":["post-1000","manual_kb","type-manual_kb","status-publish","format-standard","hentry","manualknowledgebasecat-elastic-web-hosting","manualknowledgebasecat-hosting","manualknowledgebasecat-miscellaneous","manualknowledgebasecat-scaling-management"],"_links":{"self":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb"}],"about":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/types\/manual_kb"}],"author":[{"embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":7,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1000\/revisions"}],"predecessor-version":[{"id":5737,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb\/1000\/revisions\/5737"}],"wp:attachment":[{"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/media?parent=1000"}],"wp:term":[{"taxonomy":"manualknowledgebasecat","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manualknowledgebasecat?post=1000"},{"taxonomy":"manual_kb_tag","embeddable":true,"href":"https:\/\/mybox.com\/help\/en\/wp-json\/wp\/v2\/manual_kb_tag?post=1000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}